Chief Operating Officer


The Position: Chief Operating Officer for CMDS

Have you grown businesses exponentially? Do you LOVE to win and invent creative ways to foster business growth? This role is to enhance and oversee ongoing business operations within CMDS. 

You will have proven leadership skills, have an enviable business acumen with the ability to effectively manage, lead and supervise a multidisciplinary team to endless heights. 

Ideally, you would have previously taken a company and scaled them in revenue exponentially, while maintaining as much of a high margin as possible. 

As the title suggests, you would be responsible for the daily operations with the highest level of effectiveness, supervising all or most aspects of the company’s procedures and plans. You would be managing a vast canvas of issues including marketing, financial growth and development, strategic thinking, sales, research, and personnel, so I would expect you to be a hardworking and inspiring leader with the added ability to approach business from a creative point of view.

Objectives/Responsibilities of this Role:

  • Provide day-to-day leadership and management
  • Designing and implementing business operations
  • Establishing policies that promote company culture and vision
  • Design and implement business strategies, plans and procedures 
  • Set comprehensive goals for performance and growth
  • Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)
  • Lead employees to encourage maximum performance, accountability and dedication
  • Evaluate performance by analyzing and interpreting data and metrics
  • Write and submit reports to the CEO in all matters of importance
  • Assist CEO in various new business ventures 
  • Strategize and participate in expansion activities (investments, acquisitions, corporate alliances etc.)
  • Manage relationships with partners/vendors
  • Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives
  • Excellent interpersonal, presentation and public speaking skills, both practiced and impromptu
  • Dedication to building and growing a strong and stable workforce
  • Ability to comfortably and energetically present the company and its products publicly
  • Outstanding organizational and leadership abilities, including the ability to recognize and cultivate rising talent
  • High-level understanding of all business functions such as IT, HR, Finance, Marketing, etc
  • Human Resources management 
  • Managing/overseeing sales and/or marketing initiatives and projects to ensure employee follow-through
  • Employee Tasks: Editing and proofreading employee projects/managing and overseeing new employee recruiting and onboarding
  • Building Operations: Controlling day-to-day building issues and building maintenance 
  • Help facilitate and resolve technical issues (computers/laptops)
  • Aptitude in sound decision-making and problem-solving in pressure situations
  • Collaborate with the CEO to develop and implement plans for the operational infrastructure of systems, policies, processes, and staff
  • Be energetic and open to a creative, unconventional office atmosphere. Be a driven and goal-oriented human that can still kick back and enjoy being a part of the team

You encompass the following attributes: 

  • Proven experience as Chief Operating Office or relevant role
  • Growth in P&L/Equity Value:
    • You have  grown a P&L impressively relative to the board or boss’s expectations
    • Shareholders have made money with your ideas and would continuously invest in you
  • Strategic Thinking/Vision:
    • You have formulated longer-term strategy (3-5 years) along with a shorter-term operating plan (monthly/quarterly)
    • You anticipate issues before they become problems 
    • You conduct contingency planning and “what-if” scenarios and have achieved big wins by seeing things that others did not
    • You translate strategy into objectives
    • You make employees aware of where the company is going and are clear with them regarding their expectations and goals for their department and individually.
  • Breadth of Expertise:
    • You understand how the whole business fits together and what drives value creation
    • You have a strong working knowledge of sales, marketing, finance, and client service
  • Coach-ability:
    • You are coachable and continually willing to listen to CEO, employees, and clients, yet you know not to jump on every idea presented because you understand prioritization and sequencing for execution
  • Hiring Success Rate:
    • You hire “A” players 80% of the time or better
    • Considered by former bosses and colleagues to be a great judge of talent and be able to attract talented people
  • Virtual Bench:
    • You have a strong virtual bench of dozens of “A” players
    • You have a plethora of “A” players at the ready
    • Upon inheriting a new team, you remove all “C” players within 6 months
  • Track Record of Success:
    • Has beaten success metrics 90% of the time throughout your career
    • You tend to be at the top of your peer group
    • Your performance reviews are in the top echelon
    • Your promotions were earned faster than most
    • Senior managers have told you that you have “high” potential and have envisioned you running their company one day
  • Performance Standards:
    • You tend to have standards higher than that of bosses or customers
    • You always strive to beat expectations
  • Proactivity and Initiative:
    • You have proven examples of where your initiative has led to a big win for the company
  • Teamwork:
    • Your firm but polite style has earned you the respect of over 90% of your surrounding team members 
  • Delegation:
    • You successfully and consistently get things done through other people
    • You tend to manage by setting goals and following up rather than being too hands-on or too hands-off
    • You have a history of persuading others to buy or do things
  • Work Ethic:
    • You tend to work 40+ hours per week or more on average 
  • Leadership:
    • You have established a long record of people leadership
    • You are often chosen as the organizer/leader for events and projects
  • Employment Status/Salary:
    • You are currently employed and often have several people vying for you to work with them
    • You typically have left jobs because others have pulled you towards something better, creating a deep upward slope in your career trajectory and salary.


Competitive compensation and benefits are provided for the right candidate. To be discussed.